3 thoughts on “Maintaining customers' concern”

  1. 1. Old friends who are concerned about! Thanks to the morning wind in early winter, let me miss you cold; thank you for the warm sun in early winter, and bring me blessings to you; come to greet your friends to pay attention to your body, bless your friends to be healthy and happy forever!

    2. Flying with snowflakes and sending blessings with a smile. The weekend has been countdown. Overnight! Essence

    3. The vast sea of ​​people, one more person knows each other, is a kind of relief. It is a blessing to be accompanied by one more person in life. Hongchen worry, one more person greeting is a kind of comfort. May you be happy!

    4. Putting down the busy work, abandoning the depression, taste a fragrant, listening to a piece of music, receiving a text message from me, and relaxing the combination of physical and mental work to get more effort. I wish you happiness!

    5. Caring text messages are not requested. The distant thoughts are because of your existence. Every moment with your happiness, you will be friendly with your friendship in your heart. Your friend wishes you happy in a foreign country. One day, life is wonderful!

    6. Life was originally a piece of white paper. Since Huang gave it hope, blue is calm, green has given it vitality, red to it, purple is romantic, and life has become gorgeous. May you be colorful every day.

    7. Let the cool breeze blow away your melancholy, let the rain wash off your troubles, let the sun warm to you, let the moon bring you warm You are so in mood ... cold, pay attention to your body!

    8. The sky is blue, happy and happy; the sea is very wide, and the happiness is fine; friendship is very deep, remember friends in the heart; blessings are very sweet, send it in time Intersection

    9. The three treasures of liver protection in the spring, sharing with you in mind; greasy tobacco and alcohol need to touch less, spinach leeks to eat more; sufficient sleep is the key, sleep at eleven o'clock; keep optimistic or not Furious, gathered at nothing. May happy and healthy!

    10. Pick up a fragrant mountain and red leaves, and reward the layers of forests. Golden Autumn October, play in Beijing, wish you happy! rnrn  11.适当采撷野菜吃,富含营养助运化;暮春吃得要清淡,体内积热要防范;绿豆赤豆酸梅汤,蔬菜水果加绿茶;优质蛋白多吃些, Avoid dog mutton and spicy. I wish you health and happiness!

    12. Friends, the weekend is here, maintaining healthy, eating an apple, a peaceful life, taste a banana, sweetness in your heart, I hope your appetite is open, smile is often old, never old, happy weekend!

    13. Let the stars send my blessings, let Xiaoyu send the refreshing cool breeze, let the good luck and beauty follow you forever, and let the text messages give me the blessings forever, I wish the weekend joy!

    14. Facing praise and motivation, a smile is a kind of humility and awake, and then keeps aggressive. This is a kind of power. Facing troubles and sorrows, a smile is a kind of peace, and then trying to resolve it. This is a state of mind.

    15. The music is comfortable, praise and sweet, love is obsessed, friendship is sincere, and you are concerned: May my sincerity, add care, can get you every day, you can get you every day happy!

    16. It's cold, the SMS passes my concern, don't get sick, don't be sleepy, don't lose your wisdom, don't hide your smile, I just hope my greetings will make you happy forever forever happiness ,forever happy!

    17. The sweetness of memory is popcorn, the romance of love is roses, the aroma of clear tea is jasmine, and the blessing of friends is rich. I wish you a wealthy wealth on the weekend. It's happy.

    18. Friends are umbrellas in the umbrella and you are not miserable. Friends are charcoal in the snow and you have a strong cold. Although the gathering is silent, I miss it from time to time!

    19. The blue sky has a blossoming cloud, there are faint poems in the blossoming clouds, and a faint poem has a strong feelings. Greetings, I wish you happiness!

    . There are too many helplessness in life, knowing how to forgive, know how to forgive, and know how to see it. There is no need to care too much in life, and you can naturally be happy. May you feel calm and everything!

  2. 1. Hello, is Mr. XX/Ms.? I am Zhongyi Tong, a GPS company that installed a safe anti -theft system equipment for you at XX year x XX. What about your recent use of your XXX car? Now the company arranges to do a free regular line maintenance for all vehicles. Where is the convenience where it is. Recently, I will arrange for the master to contact you, please keep the phone unblocked, thank you!

    (1. Tell the customer that it is free to on -site service. If the customer says whether it is free in other provinces, it is free to say that it takes time to arrange it. R n
    2, the customer does not cooperate with the guarantee company in time to allow the guarantee company to communicate.

    3. If the customer said that he is not opening, he will ask the actual driver's contact information and let let it be allowed Customers say hello to the actual car people. Then contact the actual car person to agree to the maintenance time.

    4, combined with driving trajectory to record the customer's frequent activity scope, and check the final parking position of the device to analyze customer vehicles to analyze customer vehicles Whether an external force such as car accidents and water immersion causes the equipment abnormality.

    5, the above situation is a general contact language, please make corresponding changes in special circumstances.)

  3. (1) Comprehensively and detailed understanding of the customer's situation

    The telephone sales staff should first have a comprehensive and detailed understanding of the customer. The organizational structure of each company is different, and some telephone sales staff do not need to go out to develop and visit customers. So these customers are not too familiar to these telephone sales staff. At this time, the telephone sales personnel need to understand the customer's situation through the customer's file information and the company's external sales staff, including where the customer is, whether to communicate with the customer, and some verbal commitments that may be reached with external sales staff recently. Otherwise, in the telephone communication with customers, especially new customers, the communication seems strange and dry, and customers are unwilling to continue to communicate with you.

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